Your Privacy Is Our Responsibility

bd247 Privacy Policy

bd247 places the highest importance on protecting your personal information — learn how we collect, store, and use your data, and what your rights are.

Introduction & Scope

This Privacy Policy ("Policy") applies to every user of the bd247 platform — including those who visit our website, create an account, or use any of our services. The purpose of this Policy is to clearly inform you about what types of information bd247 collects, why it is collected, how it is stored, and in what circumstances it may be shared with third parties.

By using our platform, you are considered to have agreed to all the terms of this Policy. If you disagree with any part of this Policy, please stop using our services and contact us at [email protected].

Important: This Policy has been recently updated. bd247 reserves the right to change this Policy at any time. We will post a notice on the platform when changes take effect.

What Information We Collect

Personal Identity Information

Information you provide when registering an account:

  • Full name
  • Email address
  • Mobile number
  • Date of birth (for age verification)
  • Residential address

Financial Transaction Information

Collected during deposits and withdrawals:

  • bKash, Nagad, or Rocket account number
  • Transaction amount and time
  • Transaction reference ID
  • Payment history

Technical and Usage Information

Automatically collected when you visit the platform:

  • IP address
  • Browser and device type
  • Operating system
  • Pages visited and session duration
  • Cookie and local storage data

Gaming Activity Information

Related to your gaming experience:

  • Betting history and amounts
  • Win and loss records
  • Preferred game categories
  • Bonus and promotional offer usage
  • Session length and activity

Purpose of Data Use

bd247 uses collected information only for the following legitimate purposes:

Account Management

Creating, verifying, and securing your account, and making the login process easier.

Processing Transactions

Ensuring deposits and withdrawals are processed through bKash, Nagad, and Rocket.

Customer Support

Resolving your issues and answering your questions via 24/7 live chat and email.

Security and Fraud Prevention

Detecting and preventing unauthorized access, fraud, and malicious activity.

Responsible Gaming

Identifying signs of excessive gaming and providing timely support.

Service Improvement

Analyzing user experience to improve the platform's quality and features.

bd247 never sells your information. We do not sell or rent your personal information to third parties for commercial purposes.

Data Storage and Security

Technical Security Measures

bd247 uses industry-standard technology to protect your information:

  • SSL (Secure Socket Layer) encryption — fully secure during data transfer
  • Encrypted databases — stored data is protected
  • Firewalls and intrusion detection systems
  • Regular security audits and testing
  • Two-factor authentication support

Data Retention Period

How long we keep your information depends on the type of data:

  • Active account data — for as long as the account remains active
  • Financial transaction records — in accordance with applicable legal obligations
  • Data after account closure — until the legally required retention period ends
  • Cookie and session data — at the end of the session or for a set period

Response to a Security Breach

If a security breach occurs that may affect your information, bd247 will notify you as quickly as possible. We will investigate the incident and take the necessary steps to prevent similar incidents in the future. If you notice anything suspicious about your account's security, contact us immediately at [email protected].

Sharing Information with Third Parties

bd247 does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:

Payment Processors

Information necessary to complete transactions through bKash, Nagad, and Rocket is shared with the relevant service providers. This sharing is strictly limited to processing the transaction.

Legal Obligations

Information may be disclosed to comply with court orders, valid requests from government authorities, or applicable legal requirements.

Fraud Prevention

Information may be shared with relevant authorities to assist in investigating suspected money laundering, fraud, or other illegal activities.

Cookie Policy

The bd247 platform uses cookies and similar technologies to improve your user experience. Cookies are small text files that your browser stores on your device.

Essential Cookies

Essential for the platform's core functionality — cannot be disabled.

Analytics Cookies

Help monitor site usage and improve our services.

Preference Cookies

Remember your language and settings.

Security Cookies

Keep login sessions secure and prevent fraud.

You can delete or block non-essential cookies at any time from your browser settings. However, disabling some cookies may limit certain platform features.

Your Rights and Controls

You have the following rights regarding your information on the bd247 platform:

Right to Access

You can request to know what information bd247 holds about you. We will provide a summary of all stored information.

Right to Correction

If any stored information is incorrect or incomplete, you can request that it be corrected.

Right to Deletion

In certain circumstances, you can request that your personal information be deleted, though some information may need to be retained to meet legal obligations.

Right to Restrict Processing

In certain circumstances, you can restrict the processing of your information, particularly if you raise questions about its accuracy.

How to Exercise Your Rights

To exercise any of the above rights, send an email to [email protected] with your full name, registered email address, and the specific request. bd247 will review and respond to your request as quickly as possible. Additional information may be requested if identity verification is required.

Protection of Minors

Prohibited for Those Under 21

The bd247 platform is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

An age verification process is followed during account registration. If we find evidence that a user is under 21, their account will be closed immediately and all related information will be deleted.

If you know that a minor is using our platform, please notify us at [email protected].

Policy Changes and Updates

bd247 reserves the right to change this Privacy Policy at any time. Changes may generally occur for the following reasons:

  • Technical changes or addition of new services
  • New payment methods or partnerships
  • Changes in legal or regulatory requirements
  • Improvements based on user feedback and suggestions

For significant changes, bd247 will provide a clear notice on the platform. Continued use of the platform after changes will be considered as your acceptance of the new policy. If you do not agree with the changes, please contact us.

Tip: Visit this page regularly to stay updated on the latest version of the privacy policy.

Frequently Asked Questions

No, bd247 never sells or rents your personal information to third parties. Your data is used only in limited situations where it is necessary to process payments or meet legal obligations.

Yes, your bKash, Nagad, or Rocket account details are kept secure using SSL encryption technology. This information is used only to process transactions and is never shared with anyone other than the relevant payment service provider.

Yes, to find out what information bd247 holds about you, send a request to [email protected]. Once your identity is verified, we will provide a summary of the stored information.

Most personal information is deleted after an account is closed. However, financial transaction records must be retained for a specific period in accordance with applicable legal obligations. Contact us to learn more about data deletion.

Yes, bd247 monitors your gaming activity — but primarily for your own protection. This information is used to promote responsible gaming and to identify signs of excessive gaming so that timely support can be offered. It also helps improve the platform.

For any privacy-related complaints or concerns, email [email protected] or reach us through our 24/7 live chat. We take your complaints seriously and will work to resolve them as quickly as possible.

Have any questions about privacy?

Our support team is available 24/7 in Bengali and English. Contact us directly for any questions or concerns.